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Q:
How do I install the driver in Windows'95-98?
Q: How do I install the driver in
Windows NT 4.0?
Q: How do I install the driver in Windows
2000?
Q: How do I install the driver in
Windows XP?
Q: Can I still use the serial port for other
purposes after I have installed midiLink?
Q: Can I use midiLink with the same computer as
I already have a MIDI interface.
Q: What is "Multiple Client
Support"?
Q: MIDI does not work when connecting my
midiLink active cable with a 9pin-to-25pin adapter. Why?
Q: I receive the messagebox
"...active cable was not detected..." even though I have the right
settings, Why?
Q: I have problems to make midiLink work on my
notebook. Why?
Q: My "Emagic Logic" software behaves
strange when I use midiLink. Why?
Q: I have very few IRQs left and why can't I
share the IRQ for midiLink with the other serial port?
Q:
How do I install Real Remote?
Q: How do I get started?
Q: Message: "Receiver not
found". Why?
Q: The Macro I recorded won't act
the way I want. What is the problem?
Q: Sometimes when I press a remote control key
nothing happens, why ?
Q: A predefined Macro won't work as expected,
why?
Q: The predefined Macro 'CDPLAYER' won't work,
why?
Q: How do I install
the driver in Windows'95-98?
A:
1. In the Control Panel window, choose the Add
New Har
2.
You don’t need to search your system for new har
3.
Choose type of har
4.
Choose "Have Disk".
5. Select
the proper serial port for your system ("Advanced"-settings usually
not necessary. Additional info in the file: README.TXT)
6.
Choose the Restart button, to have your settings take effect.
To
change your settings or to uninstall the driver, choose the Multimedia icon in
the Control Panel.
Q: How do I install the driver in Windows NT 4.0?
A:
1. In the Control Panel window, choose the
Multimedia icon.
2.
Choose the Add button.
3. In
the List Of Drivers box, select Add Unlisted Or Updated Driver, and then choose
the OK button.
4.
Insert the midiLink driver disk into drive A. Or type the drive or directory to
locate the driver files.
5.
Choose "MidiLink driver for Windows NT and 2000".
6.
Choose the Restart button.
To change your settings or to
uninstall the driver, choose the Multimedia icon in the Control Panel.
Q: How do I install
the driver in Windows 2000?
A:
1. In
the Control Panel window, choose the Add New Har
2.
Choose Add/Troubleshoot device.
3. In
the list, select Add New Device.
4.
You don't need to search your system for new har
5.
Choose type of har
6.
Choose Have Disk button.
7.
Choose "MidiLink driver for Windows NT and 2000".
8.
NOTE: No settings are needed for this driver. The driver will search all your
serial ports for the midiLink
9.
Choose the Restart button.
Q: How do I install
the driver in Windows XP?
A:
Download the Easy Install driver from our download-page.
Q: Can I still use
the serial port for other purposes after I have installed midiLink?
A:
Yes,
just disconnect the midiLink active cable.
Q: Can I use midiLink
with the same computer as I already have a
A:
Yes,
Windows can handle this and most
Q: What is
"Multiple Client Support"?
A: It means that you
can use the midiLink with up to 4 simultaneously active
Q:
A:
When
using a 9pin-to-25pin adapter specially made for connecting a mouse, this can
cause problems. Check your adapter, midiLink needs the following signals:
DTR,RTS,GND,TD,RD,CTS.
Q: I receive the messagebox "...active cable
was not detected..." even though I have the right settings, Why?
A:
1. When using a 9pin-to-25pin adapter specially
made for connecting a mouse, this can cause problems. Check your adapter,
midiLink needs the following signals: DTR,RTS,GND,TD,RD,CTS.
2. A
nice way to test MidiLink is to use Windows Media Player or the
3.
Make sure that no other device has allocated the serial port. For example:
Serially connected printers, drivers for other serial devices (for example:
Palm Hotsync).
4.
Try to uninstall and reinstall a new driver from our website. You can download
a User-Mode driver for maximum compatibility with all kinds of serial port har
5. If
possible, try the MidiLink active cable on another PC to verify the
functionality.
6. If
possible test your serial port with other devices (for example: modem, mouse
etc.).
Q: I have problems to
make midiLink work on my notebook. Why?
A: Notebooks
sometimes have special settings for model specific features. Check your user's
guide. Note following: Enable the serial ports. Disable all power management.
Clock speed as high as possible.
Q: My "Emagic Logic"
software behaves strange when I use midiLink. Why?
A:
According
to the documentation for the Emagic "Logic", it is not possible to
use other devices (than a mouse) on the same serial port as the har
Q: I have very few
IRQs left and why can't I share the IRQ for midiLink with the other serial
port?
A:
Since
the midiLink driver not is a part of the Windows serial port driver it is NOT
possible to share IRQs with any other device.
Q: How do I install
Real Remote?
A: Make sure the
computer is switched off and plug the IR receiver into an available serial
port, normally on the back panel marked "COM1", "COM2",
"PORT A", "PORT B" or "COMM". If your computer
does not have a 9 pin D-sub socket, a 9-25 pin adapter should be used.
When
IR receiver is connected firmly to your computer, install the controller
software. Run the Setup.exe file on the Real Remote disk.
Q: How do I get
started?
A: Connect the IR
receiver, run the Real Remote software, choose a suitable template and off you
go !
If
you need further instructions, please read the Help file.
Q: The Macro I recorded
won't act the way I want. What is the problem?
A:
Check
the Recording Options and Advanced Options.
Q: Sometimes when I
press a remote control key nothing happens, why ?
A:
1. Your Audio/
2. If
you have a strong light source in the room, try to place the IR receiver where
it is least exposed to this background light.
3.
Check the the Remote Control batteries.
4.
Try to re-record the IR code with the 'Learn IR code' function in the Macro menu.
Q: A predefined
Macro won't work as expected, why?
A: For detailed
information about the templates read the text files in the 'Real Remote'
directory.
Q: The predefined
Macro 'CDPLAYER' won't work, why?
A: You have to
install the CDplayer program from your Windows CD-ROM/Disks. It is usually
installed when installing Windows. You can use the 'Find' command in the start
meny to locate the file 'CDPLAYER.EXE'
Please
note that this Macro only works in Windows'95/98 and WindowsNT.
Q: Message:
"Receiver not found". Why?
A:
1. Check the serial port settings and restart
the program.
2.
When using a 9pin-to-25pin adapter specially made for connecting a mouse, this
can cause problems. Check your adapter, the IR receiver needs the following
signals: DTR,RTS,GND,TD,RD,CTS.
3.
Make sure that no other device has allocated the serial port. For example:
Serially connected printers, drivers for other serial devices.
4. If
possible, try the IR receiver on another PC to verify the functionality.